Terms of Service
These Terms of Service ("Terms") govern your access to and use of the website, AI receptionist services, and related products (collectively, the "Service") provided by Morpheus AI LLC ("Morpheus AI," "we," "our," or "us"), including our service line PartyDesk for party rental operators. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old and authorized to enter into binding agreements on behalf of your business to use the Service. By using Morpheus AI, you represent that you meet these requirements.
2. The Service
Morpheus AI provides AI-powered phone receptionists and automated text messaging services for small businesses. Features may include answering inbound phone calls, capturing leads, sending SMS confirmations and reminders, processing payments, requesting customer reviews, and providing a dashboard for managing customer interactions. We may add, modify, or remove features at our discretion.
3. Account and Subscription
To use the Service as a customer, you must provide accurate registration information and configure your business details. You are responsible for keeping your login credentials secure and for all activity under your account.
Pricing
Pricing depends on the service line and tier you select at signup. Current offerings include:
- PartyDesk Receptionist tier: $249 per month, or $2,490 per year.
- PartyDesk Pro tier: $649 per month, or $6,490 per year. Includes everything in Receptionist plus stale-lead recovery, reactivation outreach, SMS broadcast campaigns, and the SMS marketing module.
Pricing for additional service lines and verticals will be displayed at signup. Prices are subject to change with at least 30 days' notice for existing customers.
Free Trial
New subscriptions include a 7-day free trial. A valid payment method is required to start the trial. You will not be charged during the trial, and you may cancel at any time before it ends to avoid being billed. If you do not cancel before the trial ends, the subscription will automatically continue at the tier and billing cadence you selected.
Billing
Subscriptions are billed in advance on a recurring basis. By providing a payment method, you authorize us to charge that payment method automatically until you cancel. Failed payments may result in service suspension.
4. Cancellation and Refunds
You may cancel at any time through the Stripe Customer Portal accessible from your dashboard. Cancellations take effect at the end of the current billing period. We do not provide pro-rated refunds for partial periods after the trial ends. Annual plans may be canceled to prevent renewal but are not refunded for unused time after the initial trial.
5. SMS / Text Message Program Terms
Program name: Morpheus AI Notifications.
Description: By providing your phone number through one of our web forms or verbally during a recorded call with our AI receptionist, you consent to receive text messages from Morpheus AI and from businesses using our Service. Message types include: sales and demo follow-ups, booking confirmations, deposit payment links, rental/service reminders, review requests, and (with consent) occasional marketing.
Frequency: Message frequency varies by use case. Sales prospects typically receive 1–3 messages. Transactional booking flows include a confirmation, a deposit link, and one reminder. Review requests are sent once after service.
Cost: Message and data rates may apply. Carrier and standard messaging rates apply.
Opt out: Reply STOP to any message at any time to unsubscribe. You will receive one confirmation that you have been unsubscribed.
Help: Reply HELP for support, or contact support@morpheus-ai.co.
Consent is not a condition of purchase. Phone numbers are not shared, sold, or rented to third parties or affiliates for their own marketing purposes. See our Privacy Policy for full details.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable law, including TCPA, CAN-SPAM, or consumer protection laws
- Send unsolicited messages or harass third parties through the Service
- Reverse-engineer, decompile, or attempt to extract the source code of the Service
- Resell, sublicense, or transfer access to the Service without our written consent
- Use the Service to transmit malware, conduct phishing, or impersonate any person or entity
- Interfere with or disrupt the integrity or performance of the Service
7. Customer Content and Data
You retain all rights to the data and content you provide to Morpheus AI ("Customer Data"). You grant us a limited license to use Customer Data solely to operate, maintain, and improve the Service. We may use de-identified or aggregated data to improve our models and Service performance.
You are responsible for ensuring you have all necessary rights and consents to share Customer Data with us, including consent from your end customers to record calls and store their information where required by law.
8. Call Recording and AI Disclosure
By using Morpheus AI to handle inbound calls, you authorize us to record, transcribe, and process calls placed to your business numbers. You are responsible for complying with all applicable call recording and AI disclosure laws in the jurisdictions where you operate, including any requirement to inform callers that calls are recorded or handled by AI. Morpheus AI can be configured to provide a recording disclosure on calls — it is your responsibility to enable this where required.
9. AI Limitations
The Service uses artificial intelligence to handle calls and generate responses. AI systems are not infallible — they may produce inaccurate information, miss context, or fail to handle edge cases. Morpheus AI is intended to supplement, not replace, your judgment. We are not liable for outcomes resulting from AI-generated responses or actions taken based on AI output.
10. Service Availability
We work to keep the Service available 24/7, but do not guarantee uninterrupted access. The Service may be unavailable due to maintenance, third-party provider outages (telephony, cloud hosting, AI providers), or other factors outside our reasonable control. We are not liable for any losses arising from Service unavailability.
11. Intellectual Property
The Service, including all software, designs, logos, copy, and underlying technology, is owned by Morpheus AI LLC and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms. All rights not expressly granted are reserved.
12. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR ALWAYS AVAILABLE, OR THAT IT WILL PRODUCE ANY SPECIFIC RESULTS.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MORPHEUS AI LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR LOST BUSINESS, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID MORPHEUS AI IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
14. Indemnification
You agree to indemnify and hold harmless Morpheus AI LLC and its officers, employees, and agents from any claim, demand, or damages, including reasonable attorneys' fees, arising out of: (a) your use of the Service in violation of these Terms; (b) your violation of any applicable law; (c) your violation of any third party's rights; or (d) Customer Data you submit to the Service.
15. Termination
We may suspend or terminate your access to the Service at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. On termination, your right to use the Service ends immediately, but provisions of these Terms that by their nature should survive (including ownership, disclaimers, and limitation of liability) will continue.
16. Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved in the state or federal courts located in Virginia, and you consent to the exclusive jurisdiction of those courts.
17. Changes to These Terms
We may update these Terms from time to time. The "Effective date" at the top reflects the most recent version. Material changes will be communicated by email or notice on our site. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
18. Contact Us
For questions about these Terms, contact us at:
Morpheus AI LLC
Email: support@morpheus-ai.co
Location: King George, Virginia, USA